Ultra Car Mats
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Product sub-par/ Tracking sub-par/Customer Service sub-par!
Customer service is terrible! Product sub-Par. Drop down menu for car mats didn't have my exact vehicle (2024 Chevy Equinox EV) They assured me that if I put all information in Remarks section. They could make the perfect fit. When I received the mats. The first thing I thought of was. Darn these look cheap. Well maybe they will fit. They didn't fit. I asked them to correct the situation. Seemed like a lot of Robo commutation. Then they claimed they were working on it. Almost another month goes by. Now I have to get my credit card company involved. I hate having to do that. But finally, I got my refund. The sad thing is. If they had better communication, I would have waited. But it felt like I was being played. They said they sent out another set. But I couldn't be sure. Thier tracking system is terrible. The only day that I saw tracking the first time was the day it got delivered. That's terrible.