Charles Schwab
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On numerous occasions trades are…
On numerous occasions trades are delayed or unavailable to be processed with ample cash balances in the account. Contacting a Schwab agent is a slow and arduous process with prerecorded messages and when an agent is available they are slow and unable to respond quickly costing me thousands of dollars. I have been a client for over 20 years. Practically every time I contact a customer service rep the issue is not resolved. The common response is “a system technical issue”. Always some excuse for their inefficiency. A terrible company to work with. Schwab has cost me close to $100k because of their inability to do their job Time to change brokers after 25 years