StubHub Italia
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2 events not able to attend travelling to a different continent
Travelled from Toronto Canada - Italy for 2 weeks. First week in Italy I was supposed to attend fiorentina vs bologna a very important game for both teams. Once I arrived to the event the tickets didn’t match with my name and Id as they check at the gate. They offered me a refund on my tickets as I wasn’t able to attend the event. I spoke with a supervisor (Sunday May 18) to assure my tickets for the 2nd week I was here were gonna be valid and I was promised to receive the tickets. Thursday May 17 I called and chatted with employers of StubHub to make sure the tickets would have my details on them to be able to enter the stadium and I was assured that the seller was a frequent seller and that there wouldn’t be an issue. The morning of the tickets were cancelled . Not only am I missing a one and a life time experience but the memories along with it . After today I won’t be using StubHub again