Dx Delivery
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Evri used to be the worst until I met DX !!!
Evri used to be the worst for me until I started to buy products from suppliers that use DX. Absolutely terrible customer experience EVERY time. Never on time or on the correct day. Website information either not updated at all or incorrect. They say that they have tried to deliver, but they absolutely have not. They have cancelled or no driver available, but web updated as if I was the problem. Local warehouse useless and will do anything NOT to answer any phone no matter how many times you try or at what time of the day. Automated messages when they can’t be bothered. (Livingston) People have lied to me confirmed by DX in England when I’ve been transferred there since no one has answered in Livingston. “Oh I don’t know why you’ve been told that” “I can see from this, that has never been the case” “I’m so sorry, but….” Etc. I am sure that DX will be out of business soon if this is what they think is acceptable, but we will have to put up with this rubbish until they do. Sadly this is just accepted no matter who you speak to - “that’s just the situation” “what do you expect me to do about it” etc etc Hope that things improve as it’s not just DX that is getting the bad name, it is their customers. If I see in advance who the logistics provider is I will either choose a different method or not use that supplier at all……