PLAY airlines
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Flight canceled leaving me with no reasonable options
They canceled my flight forcing me to pay more with no reasonable explanation or resolution. I booked my flight on April 27th for a September 3rd flight. On June 18th they canceled my flight. They did offer to reroute me, but said I wouldn't get any details for 6-8 weeks, so potentially 1 week before departure. There was no guarantee the alternative transportation would meet any of my needs, or even be a flight! They said it could be a bus, train, or other form of transportation. But... I paid for flights. And I have a 3 year old so without any guarantees that the alternative transportation would be in any way reasonable, I had to accept the refund and book my own flight on another airline which of course cost more than it would have had I purchased it in April as intended. I would not trust this airline again because they don't seem to have any concern about accommodating customers with children and I would be afraid they would cancel another flight with insufficient time to rebook.