Gary L is a verified reviewer on CrowdTrust who has written 2 customer reviews with an average rating of 1.0 out of 5 stars.
Honest, first-hand experiences shared with the CrowdTrust community.
Read all reviews for Pizzahut →
Used to enjoy Pizza Hut every week with friends for years but we all stopped going 5 years ago out of principle when they stupidly stopped taking cash, and now they are closing most of their stores. A cautionary tale for a high street that needs to be accessible to all; go cashless, go broke!
Read all reviews for Leonardo Hotels →
Horrendous experience at their Brighton Station hotel when my company booked me in for one night on 24th August. On checking out they could not print off an invoice for my stay since their printer wasn't working, and I have since attemtped to email and spent an entire morning trying to get through to their reception but to no avail. They did reply to my message sent via booking.com to say they had emailed the invoice, but subsequent emails telling them I have checked my spam folder and nothing has been received have gone ignored. So that's £30 of VAT my business cannot claim back, which leads me to suspect the hotel is pocketing the VAT themselves. Sorry, but what else can I be left to conclude? A pleasant stay that would have warranted 3 stars marred by non-existent follow-through after I checked out - and effectively theft of my VAT - and noisy, clattering cleaning staff early in the morning seemingly oblivious to the fact it's a hotel with guests that will still be sleeping.