Musely
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The products do work but...
The products do work, and i'm grateful for a convenient way to access what would otherwise be a time-consuming and potentially costly solution for skincare & other health support products. Unfortunately, although the service says the medical team will respond to questions within one business day, in my experience since joining a year ago they take multiple weeks to respond, and then *only after* you reach out to the customer care team as well, to beg them to get a doc to reply. Additionally, while there is some flexibility with changing delivery timeframes on orders, they only allow you to postpone to a certain extent, and I now have over 6 months' worth of product sitting in my cabinet (the medicated face cream is too strong for my sensitive skin so per doc's recco I only take half the dose). I hope they'll implement some improvements in the near future as I otherwise appreciate their products.