U-Save Car & Truck Rental
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DO NOT USE THIS COMPANY (Names
DO NOT USE THIS COMPANY (Names: U-save, Smart Car rentals). THEY ARE SCAMMERS DISGUISED AS A RENTAL CAR COMPANY. I rented a ford fiesta for 4 days in malta in August 2021. The car was dirty, aircon didn't work and the engine had not been serviced. Videos and pictures of everything was taken prior to driving away. No accidents during the trip, drove very little (approx 100kms) and extremely carefully. Upon return, the guy checking the car pointed out a bend in the panel and stated that I had an accident. I then produced photographic evidence that the bend was there before I got the car. Grudgingly, he agreed as he was unable to argue. He then took a 2 second look under the car (underside of chassis) and asserted that there was damage from rocks and scratches. I was in complete disbelief. He then stated that I would be charged for the repair of the underbody. I work with cars for fun in my free time. I have never heard of "underbody damage" from 4 days of minimal driving. He charged me $921 euros!!! He then stated that I was covered by insurance and that I would get reimbursed. This was a lie. I was not covered. Absolutely unbelievable. I didn't have time to argue long as my flight was in 2 hours and he argued he wouldn't release my deposit of $1300 euros when I secured the car. BEWARE of these people. They play dishonest tactics to scam money off you. Please don't go anywhere near this company. I don't want other people to go through the pain, hassle and to be ripped off like I was. SCAMMERS.