PLAY airlines
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This was the worst experience flying…
This was the worst experience flying ever. For our trip to Paris, our flight kept getting delayed and delayed until we were going to miss our connecting flight. They said they wouldn’t be able to get us another for 4 days! We had to take the next flight out of Stewart the next day and 3 out of 4 of us got the flight, leaving my sister to have to find another at another airport. They didn’t help her at all and she is still waiting for reimbursement. Her flight home was also delayed and the same thing happened. She spent over $2000 extra to make her trip happen. It was my family’s first trip to Europe and we missed a day in Paris and spent so much extra to try that should not have happened. Not once did Play try to pay for any of their mistakes. If they don’t reimburse my sister for all of her out of pocket expenses due to them, that is soooo unprofessional. I will NEVER fly with them again.