Tesla
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Terrible experience
Terrible experience! After waiting a month for my brand new car, I drove an hour to the dealership just for them to tell me it has a large deep scratch (but they can paint over it if I take it to a 3rd party). I wasn’t offered a discount or even an apology, so I refused delivery. I have to wait over a month for another “new” car but here is the kicker - they changed my APR financing terms! Even though this whole ordeal is Tesla’s fault, I’m now paying more for my car and waiting longer for it to arrive. Nobody in customer service helps. Bridgeville location is the absolute worst. Everyone insists on going in the back to talk to the “manager” that probably doesn’t even exist. Terrible experience so far , and the worst customer service I’ve ever had.