Big Home Tax
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2024 Individual nightmare
Purchasing and downloading the Individual 1040 was a little tricky. Took a couple of phone calls. But then fine. I finished the Federal portion. However when I got to the state download it was unsuccessful. There was no possibility of it linking to the State download. It stalled over and over. I spent days texting with BigHome who very kindly gave me a new license, and referred me to intuit to complete removing and replacing the software. Then I spent well over 2 hours with Intuit who so very kindly finally downloaded and linked a state portion of the program and I completed the state returns. However, after finishing the state returns, the state return would not efile. I had to print and snail mail the returns for my family. Not fun. After reviewing community comments on Intuit, I learned that many people as early as 2021 had exactly the same problem.