Private Internet Access
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Refused to honor 30 day money back…
Refused to honor 30 day money back promise even though I tried to cancel after 6 days! Website has no cancel option, only stop renewal but no refund. Chat claimed refund only applied to purchase direct from them, then switched their story. They wrote, "Yes, and it was mentioned by the previous representative that cancellation only refers to turning off the active susbcription's auto-renewal." They also wrote, "The free trial can only be access if you purchased via App store or Google Play store. (2:24:06 AM) Max: Since you've mentioned that you purchased via credit card. It's a 30 day money back guarantee instead of free trial." Yet after they wrote this, they still refused to issue a refund.