Lyca Mobile IE
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Sold a similar under false pretences and still charging me after numerous cancellations.
I paid for a sim only set up on a recurring debit charge. When I found I had no credit after 30 days, I phoned them to ask why. Was told it was a month only offer and now it's going to cost me 5e more a month. There was no evidence at sign up that this was the case. I told them I wanted to cancel and they told me to do it in my account, which I did. One month later I get charged again. On phoning- again-I was told it will be cancelled.2 months down the line Ive been charged 2 further amounts, so Ive just cancelled my debit card to stop it continuing. Im also asking for a full refund, but after reading all the tales of similar online, really not hopeful. I will be contacting the Ombudsman with a complaint about shocking after sales service, sold a service under false pretences and also caused me a great inconvenience. Its pretty obvious they are taking money under false pretences, guilty of theft by not cancelling when asked snd not refunding people. I would not recommend Lycamobile at all.