Maya Mobile
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Maya is there when you need help,
I initially used Maya mobile for a trip to Asia in November 2024 and had no problem. Esim installed no problem and I was able to recharge data while travelling no problem (you use up data faster than you think). So I decided to see Maya again for a subsequent trip to Asia in August 2025. I thought the easiest thing to do would be to buy data for my existing Maya esim. But it was not. Due to the fact you cannot set the start date of a recharge, I bought the data on the day of departure. I had a layover in Australia so I wanted to test if the esim was working. It was not! The data was there but the esim would not connect to any network. I emailed Maya helpline and got a very prompt response! We emailed back and forth on how to fix the issue, none of which worked unfortunately. But the fact they were so responsive and helpful impressed me. In the end Maya agreed to provide a new esim and that pretty much resolved my issue and I have been able to roam using Maya on this trip. So Maya is there when you need help!