Maya Mobile is a provider of travel eSIM solutions, specializing in international data plans that enable users to stay connected while traveling abroad. The company offers a range of prepaid and unlimited eSIM options, allowing travelers to access high-speed 4G and 5G mobile data in over 200 countries worldwide. Customers can easily select and activate their desired eSIM plan online, receiving a QR code via email for quick installation on their devices. Targeted primarily at international travelers, Maya Mobile’s services cater to individuals seeking reliable and cost-effective mobile data without incurring roaming fees. With features like Wi-Fi hotspot sharing and 24/7 customer support, the company aims to enhance the connectivity experience for users on business trips, vacations, or family getaways. By streamlining access to mobile internet, Maya Mobile helps users stay connected seamlessly during their travels.
Maya Mobile receives high praise for its excellent service and user-friendly eSIM offerings, with many customers highlighting the great speed and reliability of the data service. Reviewers appreciate the prompt and knowledgeable customer support, often noting quick responses to inquiries and effective problem resolution.
Users report seamless experiences while traveling in various countries, emphasizing the ease of installation and overall satisfaction with the product. However, some customers express frustration with sporadic connectivity issues, particularly in the USA and Bangkok, and mention slow internet speeds that hindered their experience. Despite these complaints, the majority of feedback remains overwhelmingly positive, showcasing Maya Mobile as a reliable choice for travelers. Overall, the sentiment is highly favorable.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,060 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.6 | 393 |
| Jun 25 | 4.7 | 399 |
| Jul 25 | 4.6 | 208 |
| Aug 25 | 4.6 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very good service and prices also good not bad I have used it in Switzerland for one week and had great experience u...”
“I asked for an explanation and a refund/credit, but customer support responded with standard replies and offered no s...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
| Company | Overall | Legit | Service | Value | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 1,060 |
| 3.5 out of 5 (fair) | 100 out of 100 | 3.7 out of 5 (good) | 3.9 out of 5 (good) | 1.7 out of 5 (poor) | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 3.6 out of 5 (good) | 1.5 out of 5 (poor) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | — | — | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.3 out of 5 (good) | — | — | 1,060 |
Bottom line: Maya Mobile is #2 of 5 on overall rating in this group.
1,060 reviews of Maya Mobile. Filter by what matters to you.
Over a year ago
Very good service and prices also good not bad I have used it in Switzerland for one week and had great experience using maya mobile data it was working every where with high speed
Over a year ago
Have been using Maya for a year now and ran into a problem recently. Assistance was prompt and resolved the issue. Highly recommended.
Quick answers to the questions people ask most.
Maya Mobile is a business that offers mobile services, though specific service details would need to be confirmed directly with the company. We recommend contacting them directly for the most current information about their offerings.
Business hours may vary and are subject to change. Please contact Maya Mobile directly or check their official website for current operating hours and availability.
Contact information for Maya Mobile can typically be found through online business directories or their official website. We recommend verifying contact details directly through official sources to ensure accuracy.
Maya Mobile's location information would need to be confirmed through their official business listings or website. Business locations can change, so it's best to verify current address information directly with the company.
Appointment policies vary by business and service type. Contact Maya Mobile directly to inquire about their scheduling preferences and whether appointments are required or recommended.
Cancellation policies can vary depending on the type of service and business practices. Please contact Maya Mobile directly to understand their specific cancellation terms and any associated fees or requirements.
Warranty and guarantee policies vary by business and service type. Contact Maya Mobile directly to learn about any warranties, guarantees, or service commitments they may offer.
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Very good service and prices also good not bad I have used it in Switzerland for one week and had great experience using maya mobile data it was working every where with high speed
Have been using Maya for a year now and ran into a problem recently. Assistance was prompt and resolved the issue. Highly recommended.
Excelente respuesta.
I am totally satisfied with Maya e sim card and totally recommend it for frequent travellers
This is the first time I've purchased an eSIM and was wary how they worked. However, the support, quick responses and helpfulness put my mind at ease and the staff have been extremely knowledgeable.
Super fast response and super great service when I asked that the start date of my sim Service be delayed for about a week.
I thought it worked really well and was easy to use.Gave me peace of mind while on holiday.Will use again thanks.
Im Februar funktionierte maya nur sporadisch in USA; jetzt in Bangkok gar nicht. Ich habe 20 GB gekauft. Antwort von Maya auf mein Email waren nur allgemeine Hinweise nicht hilfreiche Hinweise von einem Computer Automaten. Maya ist für mich nur Geldverlust.
Really helpful and prompt customer service when I had issues adding more data
Great service in terms of reception coverage what I found lacking is the need to use your website for data control & support instead of an app.
Ended up having to get an eSim for my 2 children whilst out in Tunisa on our holiday. The process was seamless, the website was easy to use, the adding eSim to phone was simple and the topping up of data when expired was also straight forward. I purchased one for my phone only to find out after the purchase whilst trying to install it that my phone was not compatible so I messaged the team who gave me a refund immediately. Maya Mobile made my stay in Tunisia stress free with the communication when needed and the simplicity of what was needed. 100% recommended company if an eSim is required
Great e sim. Easy to install. Customer service fantastic. Used in the Caribbean- 15 islands all great. Have just loaded European sim for my next holiday. First class
This is the third time I have used the services. Twice in Italy and once in Greece. Very simple purchase, installation and service without any complaints.
When I had trouble connecting upon arrival in a foreign country late at night I sent off an email to the support desk, not really expecting a response until the morning. But I got a helpful response within a couple of minutes and was able to resolve the connection issue.
I bought 2 SIMS in UK availaing the 10% discount. Mine was downloaded and functioned well whereas the second one was downloaded on my wife’s IPhone 16. Maya system indicated it’s downloaded but it never work. You can see the usage and please refund me for one SIM
Siempre fiables. Atención al cliente rápida y efectiva. Lo he usado para Turquía y Japón y muy satisfecha.
Internet was so slow, and there was a problem with sending messages, calls and etc. I really need my money
Great support from Jesslyn setting up our eSIM. We always use Maya on our trips.
Payment methods accepted can vary by business. Contact Maya Mobile directly to confirm which payment options they currently accept, such as cash, credit cards, or digital payments.
Licensing and insurance requirements vary by location and business type. You can verify business credentials through local licensing authorities or by asking Maya Mobile directly about their licensing and insurance status.
Service areas can vary depending on the business model and location. Contact Maya Mobile directly to confirm whether they provide services in your specific area or location.
Scheduling requirements can vary based on demand and service type. Contact Maya Mobile directly to learn about their typical scheduling timeline and availability for the services you need.
Service processes can vary depending on the type of work being performed. Contact Maya Mobile directly to understand what to expect and whether any preparation is needed on your part before the service appointment.
Maya Mobile is a provider of travel eSIM solutions, specializing in international data plans that enable users to stay connected while traveling abroad. The company offers a range of prepaid and unlimited eSIM options, allowing travelers to access high-speed 4G and 5G mobile data in over 200 countries worldwide. Customers can easily select and activate their desired eSIM plan online, receiving a QR code via email for quick installation on their devices. Targeted primarily at international travelers, Maya Mobile’s services cater to individuals seeking reliable and cost-effective mobile data without incurring roaming fees. With features like Wi-Fi hotspot sharing and 24/7 customer support, the company aims to enhance the connectivity experience for users on business trips, vacations, or family getaways. By streamlining access to mobile internet, Maya Mobile helps users stay connected seamlessly during their travels.
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