U-Save Car & Truck Rental
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Rented a car for a business trip
Rented a car for a business trip, booked everything online. When I filled out everything I stated my flight arrived at 7pm and was reassured by the site I would have someone from the rental place pick me up. I arrive on time and text the number provided in the confirmation email of my terminal and my reservation number just to get a response of our shuttle is closed and you'll have to take an Uber. Most of the rental places are like 5 minutes from the airport. Not this one they are like 15 minutes away in a rough looking neighborhood. After the now $25 Uber trip, I arrive for my vehicle to be told you barely made it we close at 8. At this point I'm already highly annoyed so I just do what I need to do for my car. He asks for a $250 deposit and my insurance info so I put it on my credit card and leave. A couple days later I return the car and tell him I need a receipt to turn in for my company credit card. He tells me I should get it in 20 minutes and the deposit will be issued back to my card. Two days later and several emails I finally got the receipt and now 2 weeks later I still do not have my $250 deposit back. Will never use this company again and would strongly advise anyone else against it.