Maya Mobile
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I purchased two 20GB plans and then…
I purchased two 20GB plans and then topped up with another 20GB. Only afterward did I discover that Maya Mobile now offers an unlimited plan for Turkey, which would have been much more cost-effective. At the time of my purchase, this option was not visible on the website, but the result is that I paid significantly more than the unlimited plan would have cost. I asked for an explanation and a refund/credit, but customer support responded with standard replies and offered no solution. I find this approach unfair to customers. There is a lack of transparency and no real attention to customer satisfaction.