PLAY airlines
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Low-Cost Flight, High-Cost Hassles
There are a few areas where PLAY can improve. First, London Stansted Airport is a very poor experience overall. It’s difficult and expensive to reach—either by taxi or the express train—which cancels out much of the savings from flying with PLAY. Second, at all three airports I used (Stewart NY, Reykjavik KEF, and Stansted), we had to board and deplane using stairs instead of jet bridges. This was especially exhausting during a connecting flight, where we had to go up and down stairs multiple times. It’s not passenger-friendly, especially for families or older travelers. Lastly, offering a kosher meal option would be very helpful. I was on a long journey of about 11 hours without access to a proper meal. PLAY did not offer kosher food, and the crew was unable to heat the sealed kosher meal I brought with me. Having basic facilities for kosher travelers would greatly improve the experience.