Zoro
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Good experience
Read lots of bad reviews for Zoro, however, my experience was different: 1. I wanted a Coast BX315 folding knife. Zoro's website indicated they had it. Coast was out of stock... and this was one of the few places that had some left. 2. I ordered on 12/11/24. They advertise same or next day shipping... that did not happen. It was actually shipped 12/17/24 (in the hands of FedEx Ground). 3. I called customer service on 12/13/24, spoke with Rose. She was pleasant and courteous. Indicated my item was scheduled to ship Monday 12/16/24. Also, that my credit card would be preliminarily charged when the order was received, but the charge would not "post", that is, be reflected as a payable charge until the order shipped. Until the order shipped the charge would reflect as "pending." 4. Today I received the item, well packed and in good shape... exactly what I ordered. 5. The charge initially posted to my credit card as pending was for $30.01 which also shows in my order history on the Zorro website. However, when the charge posted to my credit card it was for $28.29, which matches the amount of the Zoro invoice. 6. These small discrepancies made me deduct one star, but overall, I got what I ordered, at the price I ordered it. Yes, shipped a little late... but not too much late. Thank you for the item, received in good shape, Zoro.