Etsy
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I bought a reclaimed wood entry bench…
I bought a reclaimed wood entry bench from an Etsy vendor. They shipped me instead a plastic lightweight item, took my money, and disappeared from Etsy's site. Etsy is completely unhelpful in getting me a resolution to this problem. They told me to talk to PayPal. I'd like to know that Etsy employees are gathering feedback to improve the security and safety of their customers. But, I did not get that impression from the vendor