Etsy
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1-Star Review
1-Star Review: "Etsy Seller Sold FAKE Indigo – No Proof, No Refund" Title: "Scammed on 'Pure Indigofera' – Seller Refused Basic Tests!" Review: I ordered Indigofera tinctoria from this shop, but: Seller refused to send a video test (powder + soda ash turning yellow-green). No lab reports (heavy metals? Who knows!). Product was fake (zero dye content—tested myself). When confronted, they: Ghosted my messages. Blocked me after I demanded proof. Etsy support did NOTHING ("Dispute with seller"). To buyers: Demand VIDEO proof before buying. Avoid shops that can’t provide lab reports. Never trust "100% pure" claims without evidence. To Etsy: Start verifying "natural dye" sellers or lose credibility. Shop name: [Insert Seller Name] Product: "Pure Indigo Powder" (LIES) here is discussion I resived the packege 347.78 NOK * Seller VAT included (where applicable). Additional VAT may be applied by Etsy at checkout Indigo - Indigofera Tinctoria - Natural Dyes - Indigo Powder - 4 ounce package and when i read was about 1kg at home was about 80gr. how come ? with vat: paying for post office became almost about 800 Norwegian krown. now i see no killo and no gramme why is that ? Indigo - Indigofera Tinctoria - Natural Dyes - Indigo Powder - 4 ounce package 348.52 NOK Buy it now Date: Jul 1, 20259:26am EDT Linda LaBelle Message:I don't know what you're talking about. You ordered and were sent a 4-ounce package of indigo. I packed your order myself. Date: Jul 2, 20255:05am EDT Message:4-ounce package of indigo? Where is a gram or a kilogram? Date: Jul 2, 20255:06am EDT Message:I am asking a gram and a kilogram? Date: 4 days ago9:14am EDT Message:Dear Linda, The Indigofera I received is not authentic and does not work as described. When tested with baking soda and warm water, the color remained dark blue instead of turning yellow-green (proof available upon request). Additionally, the product was significantly underweight—it should have been over 100g but only weighed around 80g. Since this item is clearly misrepresented, I’d like a full refund. Please provide a return label so I can send it back. If I don’t hear back soon, I’ll need to escalate this issue to Etsy Support. Kindly resolve this matter promptly. Best regards, Salvatore Giuseppe Date: 4 days ago9:34am EDT Linda LaBelle Message:Nothing has been misrepresented! The Indigofera tinctoria from Living Blue is 100% natural indigo. I have been working with Living Blue since 2018. I use this very same indigo for my projects. I have been selling, working with, and teaching about indigo for over 25 years, both domestically and internationally. Baking soda and warm water will not create an indigo vat. I weighed out and packaged your order myself. The weight was 4 ounces at the time of shipping. Date: 4 days ago6:44pm EDT Message:"Dear Linda, I appreciate your response, but my scientific test (baking soda and even tryed with Natron + warm water) confirmed the product does not behave as authentic Indigofera tinctoria should. For transparency, I request: Batch-specific lab reports (HPLC or TLC tests showing indigotin content). Video proof of your own baking soda test with this batch. If you cannot provide this, I will escalate to Etsy’s dispute team with my evidence. I’d prefer to resolve this amicably. Best, Salvatore"