Zoro
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During a time of bad service, Zoro is the worst.
Five days after placing an order it had still not been shipped so I called to cancel the order and demanded an email certifying that the order was cancelled. Zoro sent the obligatory cancellation email. Then, barely ten minutes later they sent an email saying they had shipped the item and charged my account. I called Zoro customer service to request they contact the shipper (FedEx) to turn the item around, which they promised to do, but did not follow through. When the item arrived I declined to accept the package. Two weeks after cancelling I received an email notifying me that they were refunding $65 of the $70 I was charged for an item that should not have been charged in the first place. As of this writing, the refund has still not arrived in my account. I will never use this vendor again.