U-Save Car & Truck Rental
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Unscrupulous scammers
My life goal of this week is to actively try to stop anyone from going here. You could try to kill me and ask me for a car rental recommendation in Orlando and I would still be like oh, don't do U-Save/Green Motion. Here's their MO: You get picked up from the airport by them and driven 20 minutes out. You're stuck at their facility whether you like it or not and they damn well know it. The staff are very rude and manipulative. We got hit with so many fees. I'm very visibly physically disabled and unable to drive but they needed to charge us for an additional driver "in case we try to charge back". I guess that should have been my first clue this place is a snake's den of predatory practices and scammers. (Sorry to snakes, you guys didn't deserve this, actually.) Why do so many people try to charge back? Because you're a scam? They charged us for a privilege fee/facility fees like they're on airport ground. They charged us $200 more than we thought we'd be paying. Also, it's worth noting you either have to buy their toll package or they'll intentionally let the fines go as long as possible without paying and make you pay $100. They admit this out loud to you. Good luck avoiding toll roads. We booked through Priceline but I'm sure it's not better if you didn't. They actually are WAY worse for Florida residents. They told me Florida residents get a $1000-$2000 (!) security deposit like a $200 one was doing me a favor. If you get insurance through Priceline they'll make you buy extra. Theoretically you could just buy liability insurance through them, but they don't tell you this. They'll try to make you believe they did on emails, though! The car was also in bad condition but in a way where you don't know until you drive it for a bit. I'm talking poorly plugged tires - probably more plug than tire. I'm talking urgent maintenance needs like oil changes. Yeah, we could have brought it up with them, but they were so draining and unhelpful we figured it was better to just deal with it on our own. Please don't go here. Go to a normal car rental on airport grounds. You won't save money. You'll just be stressed and miserable.