Enphase Energy
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Avoid Enphase monitoring service!!!
After SunPower went out of business I signed up with Enphase for monitoring hardware and monitoring service. They installed it in March, it is now May and it has never function correctly. It claims that the amount I’ve exported to the grid equals the amount that I’ve imported from the grid plus the amount that’s produced by my panels plus the amount I’m consuming in the house. My reported consumption equals my actual consumption plus my solar production, so my reported consumption is nonsense. Enphase Blames it on my original installer even though Enphase sent an Enphase Technician over to my house to install the Enphase’s hardware. They refuse to accept any responsibility for it. Enphase’s customer service seems to be completely incompetent. Enphase may make a great hardware, but their customer service stinks.