Truviv
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Absolutely awful
Absolutely awful, we purchased a massage gun as a Christmas present. After using the items over the Christmas period it started to overheat and smoke the latter even when charging. I called and left a voice mail on the automated line and was called back within 24 hours ( 26th January) I was advised that a replacement would be sent if I provided proof of purchase which I did to your company email on the 31st. Since then not a word or response I have left messages on your automated line at least twice a week and not had any response to the emails I sent neither have I received a replacement. This has now been reported as fraud to my bank who have accepted the claim and are In the process of claiming the money back. Seen your not to bad when it comes to sales but if there’s a problem you disappear completely.