Orlando Rent a Car
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To avoid absolutely
To avoid absolutely ! Real crooks ! In holidays in Tenerife in August 2019, I rent a car with them. One day, the car was park and another car hurt it while trying to park just behind. As I’m honest, I declared it with an accident report, to the agency near South Airport of Tenerife, on August the 19th (accident was 2 days before). I had to pay the 600 euros excess/allowance that had to be refounded 6 weeks later. On december 31th (2019) Orlando tells me that everything is ok with the assurance and that they will refund the 600 euros back. I called, emailed them. 10 months later, they don’t answer anymore and I still don’t have my refund back ! I now have to take a Spanish lawyer to sue them. If your in this case too, contact me for a common action.