U-Save Car & Truck Rental
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Very, very very bad experience
I have just returned from Costa Rica where I had reserved a car with USAVE from February 17th to March 3rd. Arrived at San Jose (CR) airport on Feb 17, it took us over 2 hours to clear customs at the airport. At the exit we called the USAVE rental office at least 6 times but no one answered. We took a taxi to get there. When we arrived, the manager told us that he had no vehicle for us despite our reservation. He offered us no other solution and asked us to look elsewhere. He was very uncooperative and rude. I finally had to rent another lower quality vehicle for double the price of my original reservation! It was really a very bad experience with your company. I have written to USAVE but no reply or phone call! Very disappointing - I strongly advise against doing business with this company