Materials Market
Read all reviews for Materials Market →
Great Prices, Slow Process
Great prices—much better than what I found from big-name retailers. That said, the post-purchase experience is pretty frustrating. You get to choose a delivery date, but don’t expect to receive your order then—it’s more of a rough target than a guarantee. I placed three orders. Two were cancelled (from memory—one by me, one by them), both due to issues on their end. Communication is slow, and there's a long stretch of silence between placing the order and finally getting a delivery update. The customer service team is excellent—definitely a five. The problem doesn’t seem to be with them, but more with the whole process, which relies on confirming things with third parties and just takes time. I’m giving three stars for the order and delivery experience. The website and pricing? Solid five. Bottom line: If you’re not in a rush and can live with uncertainty around delivery, the savings might make it worth it.