Etsy
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I have encountered similar issues as…
I have encountered similar issues as you describe, I have ordered many items which I have not received. I feel terribly let down. There is no customer service with ETSY. Some of the products are very expensive and delivery charges are extortionate, yet, I did not even receive some of my items. When I reached out to the seller I was told to simply turn up to the post office and make an enquiry without any concrete information as to when the item was received by the post and the details of the package! Do not shop from Etsy. It is money down the drain!