Hello Services
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Cleaners arrived 2 hours late and didn’t clean properly
The 4 cleaners you arrived 2 hours late. They didn’t have any identification or any clothing or name badges which identified them as working for Hello Services. I had to call the office and spoke to Michael just to confirm who they were because I was worried. When my husband came to inspect, he found many things missing that they had left unclean and had to talk them through what to clean even though we had paid for a service with a comprehensive deep cleaning package. The carpet was barely damp despite it supposedly being shampooed. It doesn’t look/smell like it has been properly cleaned. They had also disposed of all of our personal items in the bathroom, including our towels, our toothbrushes, toothpaste and moisturising creams even though my husband only told them to remove unwanted items in the corner. I have complained to the office and I am not happy with their resolution despite sending lots of photo evidence.