Hello Services
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Booked a deep clean for my elderly mum…
Booked a deep clean for my elderly mum whilst she was in hospital. The clean was anything but deep, it was literally a quick once over. The skirting boards had not been touched, cobwebs remained, cupboard doors left dirty, the dog bed in the kitchen had not been moved so the floor remained covered in crumbs and dog hair, a curtain tie back had been broken off and just left in the floor, basically my elderly mum could have done a better job herself. Paying £300 for one person to spend 2-3hrs is an absolute rip off (I wish my hourly rate was £100/hr!!!). I contacted the company with photographic evidence of how little had been done, they did offer to return but as mum was being discharged from hospital having a stranger cleaning her house whilst she tried to recuperate wasn’t an ideal option, instead they offered a measly £20 compensation. It was such an insulting offer that I gave up, and want nothing ever to do with this company. Please don’t waste your money using this company.