Dx Delivery
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What a fantastic company (not)!
You have to work hard to be as incompetent as DX Delivery, or Don't Expect Delivery to give them their full name. My experience with them followed the pattern of many on here - a piece of oak from B&Q, notified as to be delivered the following day. "Track your delivery" on the website shows it loaded on the van, the driver in my area. But wait! That "Live Tracking" marker hasn't moved for two hours. No delivery that day, not the following two days when "Track your delivery" showed it loaded on the van. No delivery, no card left, no communication. Each day the "Live tracking" indicator has moved to another spot in my locality, always unmoving. Finally, exasperated, I called B&Q, who provided a refund. Look at the positive reviews ( all five stars) here - they all follow a similar construction: [name] and [name] were fantastic and went beyond what I expected. Short sentence. Another short sentence. DX "Delivery", if you really are going to get your employees writing false positive reviews, at least get them to vary their style. Or then again, it's par for the course that they don't attempt very much except the bare minimum. New CEO Ian Truesdale, on the scant chance you are reading this, please issue a public apology to all the people you have disappointed and caused grief by falsifying their delivery times and van locations. Each customer deserves a cut of your salary package in compensation for 99% incompetence in your delivery company, DX "Delivery".