Heymondo Travel Insurance
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I was told my insurance claim was not valid, no refund given
I was told my insurance claim was not valid and that they would not be covering any claims of mine due to me purchasing the same day I flew out, totally fair, but refused to refund me the cost of the insurance. I was told when informed my claim was invalid they would refund, and I’d get follow up. Never received anything or any contact, so after a few weeks I followed up on my own and was told that I couldn’t get a refund. I was then emailed this and I explained the situation and they acted like I wasn’t told my entire policy was invalid, then ghosted me. I keep emailing and I’m hearing nothing back. I want my money back. If someone buys something and you tell them they can no longer have what they purchased, shouldn’t it be refunded?