Etsy
Read all reviews for Etsy →
Etsy has completely failed me as a seller.
I was harassed for over a week by a buyer who bombarded me with daily aggressive messages demanding refunds before her parcel had even had time to arrive from the UK to the US. She accused me of being a scammer, lied about what I'd done, and publicly smeared my shop on social media — all while her items were still in transit and tracking clearly showed they were on their way. I followed every rule. I posted everything quickly. I involved Etsy for help. I even refunded this customer out of pure goodwill, before anything had even been delivered — and she still left me two malicious reviews calling me a scammer. The parcels have since arrived, proving she lied. And yet Etsy has refused to remove her false reviews. Their seller “protection” means nothing. I was left to deal with abuse alone, and when I asked for help, they gave me generic replies and ultimately allowed the bullying to stand. If you're a seller on Etsy, know this: you can do everything right and still be thrown under the bus. They will not protect you. And if you're a buyer looking for good sellers — people like me will be pushed out if Etsy continues to let abusers win. This platform has left me disgusted and disillusioned.