Hello Services
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I am extremely disappointed with the…
I am extremely disappointed with the service I received. I booked a ‘deep clean’ expecting a thorough job from what I thought were specialists, but what I got was little more than a standard clean, which I could have easily arranged through a local cleaner at a much lower price. Despite their promises, they failed to respond within a reasonable timeframe, and by the time they offered a reclean, it no longer made sense. Given the delay, it wasn’t practical to proceed. Before booking, I read the reviews, which were incredibly mixed. Unfortunately, my experience reflects the negative ones. It seems the company hires third-party cleaners, meaning they have no real control over the quality of service. It’s just your luck whether you get a good clean or not. My original clean was valued at £360, yet I was only offered a £25 refund for what was essentially a subpar service. The lack of professionalism and poor customer service has been incredibly frustrating. I would not recommend this company, especially if you're expecting a genuine deep clean.