Tesla
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AVOID AVOID AVOID AT ANY COST I REQUEST
I am deeply disappointed with Tesla's customer service. Despite waiting for two weeks, when Chris finally contacted me, he offered no help and just made excuses. My Tesla car has been sitting unused for over two weeks due to a faulty charger, and I still haven't received a replacement. I had to go to the store and spend 40 minutes on a call with no solution. This is the worst service I've ever experienced. To make matters worse, I've been waiting for six weeks for a replacement charger with no end in sight. The lack of urgency and efficiency from Tesla UK's customer service team is shocking. This whole experience has left me feeling upset and regretful for ever trusting Tesla. If Tesla's management sees this review, I want them to know that I'll be sharing my story on social media to warn others about their poor service.