Porter Airlines
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Do NOT fly Porter
My flight was scheduled to depart Calgary at 8am June 1st. It was delayed to 11:45am, then 1:30pm, then 2:50pm then 3pm. That is a 7 hour delay and the only reason provided was “due to previous flight being late”. While I can see this for the first delay it does not make sense that this “reason” is applicable for the 7 hour delay. As a result I had to book a last minute ticket on another airline at a considerably higher price in order to ensure I was able to attend my corporate meeting event. I'm still at a loss as to how a flight that was scheduled to leave at 8:00 AM ended up leaving around 4:30pm, 8 ½ hours late, due to “The previous flight was affected by adverse weather, causing it to be diverted to a different city”. What weather? And you only had one plane available to cover the flight, and it took 8 ½ hours for it to be sent to Calgary? I booked with Porter because I had heard good things about the airline and services. Unfortunately, that was NOT my experience at all. In fact, I cannot see using Porter again which is a shame as I believe in supporting Canadian businesses. I would have expected better customer service and compensation from Porter given the ‘vague’ reason for the extremely long delay, especially when no other flights were delayed for such a lengthy timeframe for the same ‘reason’.