Stubhub
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Not Paying Me For Tix I Sold
Last January I sold two Taylor Swift tickets to a buyer on StubHub for a concert occurring on October 20. I sold the tickets for $3420 total. In their email to me, StubHub said you must transfer the tickets, provide proof of transfer, and from there, regardless of whether the buyer accepts the tickets or not, you will receive your payment. I successfully transferred the tickets to the buyer on Ticketmaster and the buyer accepted the tickets. I uploaded this proof to StubHub and believe that was all set to receive my payment after the concert. The Ticketmaster tickets were no longer mine because they were in the possession of the buyer. I was supposed to get paid the 3000+ dollars after the concert within 5 to 8 days the concert. It has been months after I have filed several claims the case has been escalated and I have still received no payment. The AI feature on StubHub website told me that the payment was canceled for some reason. I never received any form of notification from StubHub. They told me that the buyer had difficulty getting into the show, I had already successfully transfer tickets. The buyer had accepted them. I did everything I could in my power, the tickets were no longer in my possession, and as far as I’m concerned, legally, I am entitled to receive payment and they are withholding money. In the screenshots, I will provide you see evidence that the buyer accepted the tickets. I transferred them. I even reached out to Ticketmaster who confirms the successful transfer and acceptance of the tickets, and I also provide evidence that StubHub provides contradictory information at one point saying I just needed to transfer the tickets and in another message saying, a later date that I had to have uploaded acceptance, which I still did regardless. Thanks for your help. I feel like StubHub is operating unethically here by withholding my payment and I would like to receive my payment of $3420.