P&O Cruises
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Norway Great, P&O Iona Terrible
After a week trapped on the Iona (at least Norway was fabulous), I'm back at home 9 days and the P&O 'experience' has finally come to an end. My wife's vegetarian option was curry every single night in the buffet. As a meant eater who loves curry, sometimes there were 2 on in the evening. Fast food was only available in the main pool area so families with kids that want that sort of thing would have to eat twice. Every evening in the buffet was a complete flip of a coin, they never finished service with what they started and often ran out of carved meats very early in service. Lamb in particular lasted only minutes. While the product values and sound qualify of the shows were good, the main shows themselves were disappointing at best and poor generally. More broadly we enjoyed the comedian and the orchestra (which wasn't an orchestra by anyone's standard, it was a standard band with a trumpet addition, but they were interesting). Then there was the 'pre-authorisation' of expenses every night. The bank too the money out of my account every night and because P&O and then P&O charged me the full amount as a separate item at the end of the cruise instead of claiming the pre-authorised money meaning I was essentially charged twice and had to wait for over a week for the pre-authorised charges to revert back, shocking... The only comparison I have is the MSC Virtuosa. If that was being onboard the Manchester Trafford Centre, the Iona was like being in Manchester Airport. Definitely won't be sailing with P&O again, very poor experience onboard the ship. Oh, and because I wanted to give feedback via their official email I waited to see how long it would take for my money to revert and they only keep the survey open for a week so I missed the deadline. Buyer beware...