StubHub Italia
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Below is a genuine 'Stubhub' reply…
Below is a genuine 'Stubhub' reply email following fraudulent tickets we were sent by this company. I have posted this to hopefully shame this company that simply fails to respond to any contact and rectify the position. We arrived at venue to be turned away after great expense. The best Stubhub could do was respond as below two days after the event. Despite their fan and ticket guarantees this is all worthless. I would strongly recommend not dealing with this company. As always best to buy straight from venue holding act otherwise companies like 'Stubhub' you are simply playing 'Russian Roulette'. Unregulated, based abroad operating their own laws. The Firm clearly has no guarantees and neither is vetting effectively the tickets they receive. With no UK laws they abide by. You simply run a high risk of losing your money. Other reviews hardly offer confidence. From: StubHub order-update@stubhub.**> Sent: 22 June 2022 14:40 To: ****** Subject: Sorry for the problem with your order Sports Concerts Theatre Hello Michael, The seller isn't able to deliver your tickets, which means we had to cancel the order. We're sorry this happened. Cancelled Items Info Order #: 582098439 | Order date: 20/06/2022 Event Info - Event Venue Info - Seats Info Queen + Adam Lambert London Tickets - The O2 Arena - Section : Floor Standing | 2 Ticket(s), Row : N/A | Seat(s) Ticket 1 Help Center My Account Sell Tickets Preferences About Us Privacy Copyright © 2020. StubHub (UK) Limited. All rights reserved. 1 More London Place, London, SE1 2AF