U-Save Car & Truck Rental
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U-Save puerto rico is an avoid at all…
U-Save puerto rico is an avoid at all costs. Couldn't believe they had close to 9 stars on priceline. Priceline listed them as an airport rental so I got an uber to the airport and enter the car rental area. No U-Save. I look at my confirmation and they say to call and they will pick me up. Took forever for them to arrive. Other shuttles passed through 3x before my shuttle arrived. They will nickle and dime for toll fees and addition to fraudulent scratch claims. DO NOT SIGN ANYTHING WITHOUT DOCUMENTATION. They have an electronic sign pad and the guy will say sign here to show you picked up the vehicle and on return they will say sign here to show you delivered the vehicle. In my email they claim I agreed that the car was in the condition before pickup and after pickup that they claim. They never said this at all. ASK FOR WHAT YOU ARE SIGNING AND READ THE FINE PRINT. YOU WILL BE CHARGED. My 290 dollar rental turned into an 880 dollar bill for 9 days rental. I'm pretty sure you aren't allowed to tell someone to electronically sign something and claim they signed for a reason other than what was stated. They give you no paperwork at all. They said I had an incident when I did not. I very minor scratch on the car, that I believe was there before I left. I took pics of numerous scratches on the car that were not highlighted yet they claim there was a new one. Pictures are so terrible scratch can not even be seen. They charged me 500 dollars for something I did not do. If my credit card doesn't side with me I will see if it is worth it for an attorney. If an attorney reads these and wants to go for a class action lawsuit I am happy to tell how they lied, provide the pictures and also describe how they fraudulently claim you signed something stating an event that you never read. steve 434.426.1837