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DR NORZ COMPLAINTS
Dear all, I need to share a concerning experience with Dr. Norz Clinic and Ms. Leanne. I paid for tear trough and chin filler treatments; however soon after the treatments I faced persistent swelling under my eyes and no improvement in my chin. Despite expressing distress and frustrations, the clinic delayed my follow-up check up. I waited for weeks and upon managing to see Ms. Leanne she insisted on extra payment for corrections, which her fault entirely and displayed rude and unprofessional conduct. My dissatisfaction was communicated to the clinic management, but they insisted on her reassessing the situation again. This lack of care prompted me to decline further treatment. I've requested the clinic's complaints procedure and intend to escalate this matter. Beware of Ms. Leanne's poor treatment and consider alternatives at Dr. Norz Clinic. Kind regards,