Ultra Car Mats
Read all reviews for Ultra Car Mats →
Scam of a ‘Company’
I ordered front and back seat covers on 8/3/24. On 8/8, they emailed me and told me they are unable to make the back seat covers I ordered. They asked if I still wanted the front seat covers; I responded I did. On 8/12 I emailed them asking when my partial refund would be processed. I sent an email everyday for 5 days asking about my refund and got no response. I then left a few comments on their Facebook page about my ordeal. The next day I received an email telling me my partial refund was being processed. The front covers arrived in the mail on 8/20. The covers don’t have holes to put the head of the seat through the cover. They were also too tight in some spots, have threads ripped out all over, have some sort of grease on the covers and no directions on how to put them on. I emailed them on 8/21 and told them I need to know how they want me to return the covers and told them I expect a full refund. On their website, they state they have a 30 day return policy and will provide shipping labels to return their product and a full refund. They are not returning my emails once again and they have blocked me from their Facebook page. They don’t list a number to call them anywhere. They’re a total scam.