BARCA Stores
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Appauling Customer Service
I ordered a pair of boots from Barca. They arrived promptly, were well packaged and of good quality however the fit was bad so they needed to be returned. As per instructions on website, I informed them boots were not suitable and my return request was approved. They said a courier would pick up the boots from my home on a particular day. After the courier failed to show, I contacted Barca Customer Service online, they responded promptly and said they would investigate immediately and get back to me. That was eight days ago and in spite of me sending 3 further emails I have heard nothing. The boots were not cheap however it looks like I will be left out of pocket. Very poor Customer Service, I would certainly not recomment using this company.