Hello Services
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Don’t be fooled
Don’t be fooled - the cleaning service will only be as good as the cheapest cleaners they can find for your area. Hello services don’t take responsibility, and because all contact is with hello services, the local cleaning company does not take responsibility - so you’re left out of pocket. Paid for a deep clean while on holiday before I moved into the house (no furniture, literally bare rooms should have been the easiest job). Still cobwebs in every room, the carpets were left wet through despite the service paid for requiring water extraction, the hob had been wiped, not the deep clean paid for. Skirting boards hadn’t been touched, grime around the taps still. You get the picture. Hello services got the cleaner back, only one turned up despite paying for 2-3 person job. She turned up with a micro fibre cloth and an old duster. She could not recognise what dirt looked like. She stunk of smoke - the house smelt worse after she left. I had to do the whole house again which caused an extremely stressful moving in process despite paying for a quality deep clean. The £40 refund offered by hello services did not match the work and cost that I outlined to them in the email which I paid for was pathetic compared to the time and stress this caused me.