Charles Schwab
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Account frozen for security for over two weeks now
I opened an account from the UK as I was returning to the US for a job. Had the account for about a month, received and used a debit card, etc. Then made my first payroll deposit and the account was frozen. That was October 31. It is now November 18 and I can get no information whatsoever on when I'll have access to those funds. Found a local branch and provided copies of drivers license, the cashiers check I deposited and a utility bill. Their "fraud" team has had that documentation for 10 business days now and still no response whatsoever. I had to open another account with a local bank so I could pay my rent. They suspended my account for an international payment and once I provided the required documents they had it fully functional again in 10 minutes.