Materials Market
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good prices bad service - amended
Edit - Material market reached out afterwards explaining the technical difficulties they was having and steps they have taken to remedy this. Adjusted rating from 1 to 3 stars to reflect the customer service, I was harsh with my initial review, probably due to being stressed with the project. Prices was good, however delivery date was supposed to be the 12th (3dasy ago), no tracking information given. Emailed with no response, called several times, the phone will ring for about 10 minutes and then cut off claiming technical difficulties. It seems when everything goes well they are brilliant as the prices are some of the best online, however clearly they offset this loss in profits against the customer service team as it seems non existence. From reading other trust pilot reviews, Dani will now reply to this review apologetic... Which unfortunately does not help with a project. Had to go with Selco to keep the project going, I have requested a cancellation on the order and a refund, hopefully that does not take too long