Musely
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E-GIFT CARD NEVER RECIEVED
This review is based on ordering a E-Gift card on Oct 16, 2024 and the email was never received by the person getting the gift. We waited for two weeks thinking they may be busy, but no email appeared. When I sent a email to support I was told for the person to check their Spam and Junk folder. That had been done daily, and no email received. Asked to resend the email (if you already sent a email with a E-Gift Card number, resending would be easy, and a E-Gift number can not be reused, so what would prevent MUSELY from re-sending the email") Waiting upto 72 hours for a answer when they have had my money for two weeks bad business) UPDATE 11_6_2024 Musely responded to this review to contact support. I had already contacted support several times over 7 days, and they never resent the email for the gift card. I put in a dispute on my credit card, and sent my friend the funds to order product from another company.