Annoymous

Aug 16, 2022

I have been a customer with Reiss for…

I have been a customer with Reiss for over 15 years and have always been a big fan of their clothes and customer service. However, recently this has changed. I am still waiting for an item of clothing I ordered over 3 weeks ago with no follow up information. I was originally told it would take a few days. I have tried to follow up via phone and e-mail with no response. While online live chat generously offered to cancel my order or said it could take up to 42 days.