FMG Repair Services
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Terrible Service CSA FMG Mansfield
Terrible Service at CSA FMG Mansfield I had an absolutely dreadful experience with CSA FMG Mansfield. From start to finish, the service was appalling. The staff were not only rude but also completely unprofessional. They hung up on me during our phone conversations, which is entirely unacceptable. My car was sent to them by Direct Line for repairs, but incredibly, they lost it for two weeks. When I called to check on the progress after not hearing anything for a considerable amount of time, they told me they couldn't find my car. This level of incompetence is shocking and inexcusable. It's unbelievable that a car repair service could be so negligent as to lose a customer's car and then fail to provide any updates or take responsibility. This situation has caused me significant inconvenience and stress. I have written to Direct Line to explain in detail the poor service that CSA FMG Mansfield offers their clients. I strongly urge others to avoid this company at all costs. They are unreliable, disrespectful, and evidently incapable of handling their responsibilities. Save yourself the trouble and take your car somewhere else, where it won't be lost, and you will be treated with the respect you deserve.